Reference

Privacy Policy at maroontoto

We collect only what we need to keep your account secure, process your deposits via DANA, OVO, GoPay and QRIS, and deliver the games you open.

Data collected transparentlyPayment info encrypted alwaysYour withdrawal details protected
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maroontoto Privacy Policy at maroontoto
REACH US ANYTIME

Contact Us About Your Privacy

Our support team is ready to help you understand your privacy rights, request your data, or ask questions about how we handle information.

Email Support Send your data request or privacy question to our compliance team at [email protected]. Responses usually arrive within 48 hours. Include your account email so we can verify your identity quickly.
Live Chat Open the chat widget in the lobby during lobby hours and ask our team to connect you with our privacy officer. They can explain your rights, walk you through account deletion, or escalate your request on the spot.
Data Access Form Visit your account settings under Security, select 'Request My Data', and we'll compile your personal information into a downloadable file within five business days of your request.
PROTECTION IN PLACE

How We Safeguard Your Privacy

Your privacy is protected by encryption, access controls, and regular security audits. We keep your payment details separate from your profile and delete them 30 days after each transaction unless local law…

Encryption & Storage

All account data travels over encrypted HTTPS connections. Passwords are hashed using industry-standard algorithms. Servers are firewalled and backed up daily in secure, redundant locations.

Data Retention

We keep your account history for as long as you play with us. Payment details are deleted 30 days after each transaction. Closed-account data is removed within 90 days unless local law requires retention.

No Third-Party Sales

We do not rent, sell or trade your personal information for marketing. We share only with payment processors, anti-fraud teams and regulators where local law permits such disclosure.

Account Control

You can download your data, update your profile, disable your account temporarily or request permanent deletion from Settings → Privacy. Deletion takes effect within 30 days.

Cookies & Tracking

We use cookies to keep you logged in and track game play for analytics. Essential cookies do not expire; preference cookies last 90 days. You can disable non-essential cookies in your browser or our Privacy Centre.

Questions & Changes

Email [email protected] to request a copy of our full privacy policy, ask how we use a specific piece of data, or report a privacy concern. We respond within five business days.

Privacy Questions Answered

Your profile, login history and game activity are flagged for deletion immediately. We remove all personal data within 90 days. Payment transaction records are kept for 12 months if required by local tax or anti-money-laundering rules, then permanently deleted. You can request accelerated deletion by emailing [email protected].

We do not share your personal information with other gaming platforms or brands. We share only with payment processors (for DANA, OVO, GoPay and QRIS transfers), fraud-detection services, and regulatory authorities where local law permits. Those partners are bound by confidentiality agreements.

Log into maroontoto, go to Settings → Privacy → Request My Data. We compile a file with your profile, account history, deposits, withdrawals and login logs within five business days. The file arrives via email as a downloadable JSON or CSV. You can use it to move your records elsewhere or keep a personal backup.

We use essential cookies to keep you logged in and secure your session. Optional cookies help us track game performance and improve the lobby. You can review or disable non-essential cookies in Settings → Privacy Centre without losing account access. Blocking all cookies may limit some features.

No. When you deposit via DANA, OVO, GoPay or QRIS, payment details are encrypted and sent directly to our payment partners. We store only a transaction reference and confirmation code. Card details from bank transfers are handled the same way — never retained on maroontoto servers.

We send in-app notifications and email updates about promotions only if you opted in during registration. You can unsubscribe from all marketing emails by clicking the 'Unsubscribe' link at the bottom of any message, or disable notifications in Settings → Privacy → Marketing Preferences. We stop within 24 hours.

Your privacy rights transfer to the new owner. We notify you by email if ownership changes. You have 30 days to request data deletion or withdrawal of your account balance if you object to the transfer. We do not allow any buyer to use your data differently than this policy permits.

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